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Legal

Privacy policy

Last Updated: October 2026

At NurtureCare (accessible from https://nurturecare.com), the privacy of our visitors and the families we serve is of paramount importance. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

If you have additional questions or require further information about our privacy practices, please contact us at info@nurturecare.com or call 703-525-5900.

1. Scope of This Policy

This Privacy Policy applies to information collected through our website (https://nurturecare.com), electronic communications, contact forms, caregiver application submissions, and related online interactions. It describes how NurtureCare handles personal information provided by clients, family members, prospective caregivers, and website visitors.

2. Information We Collect

We collect information directly from you when you submit an inquiry, request care consultation, apply to become a caregiver, or communicate with us.

A. Information You Provide Directly

  • Contact Details: Name, email address, phone number, and physical mailing address.
  • Care Inquiries: Details regarding the type of care requested (such as live-in care, companion care, or dementia care), location of care, scheduling preferences, and relevant household considerations.
  • Caregiver Applications: Professional experience, certifications, contact details, work history, and references submitted through our recruitment portal.

B. Information Collected Automatically

Like most websites, our servers automatically log standard information when you browse our site:

  • Log Files: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and general device information. This data is not linked to personally identifiable information and is used strictly for site performance, analytics, and security.
  • Cookies and Similar Technologies: We use cookies to enhance website functionality, remember preferences, and analyze site traffic patterns. You may choose to disable cookies through your web browser settings at any time.

3. How We Use Your Information

NurtureCare uses collected information for legitimate business purposes, including to:

  • Respond to your inquiries and schedule care consultations.
  • Match families with qualified, independent caregivers suited to their needs.
  • Process and evaluate caregiver applications.
  • Operate, maintain, optimize, and secure our website.
  • Communicate important service updates, administrative notices, and scheduling information.
  • Comply with applicable legal, licensing, and regulatory requirements in the Commonwealth of Virginia.
  • Protect against fraud, unauthorized activity, and technical security threats.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing and Disclosure

We treat all client and family information with strict confidentiality. We may share information only under the following limited circumstances:

  • Care Coordination: Sharing necessary care details with caregivers to facilitate care arrangements, with your consent.
  • Service Providers: Trusted third-party vendors who assist in operating our website, hosting infrastructure, communication platforms, or application processing, under strict confidentiality obligations.
  • Legal Compliance: When required by law, subpoena, regulatory authority, or to protect the safety, rights, or property of NurtureCare, our clients, or the public.

5. Data Security

We implement reasonable technical and organizational security measures to safeguard personal information submitted to us against unauthorized access, disclosure, alteration, or destruction. While no internet transmission is completely secure, we take standard industry precautions to maintain data integrity and confidentiality.

6. Third-Party Websites

Our website may contain links to external resources, industry organizations, or educational materials. This Privacy Policy does not apply to external websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Privacy Rights

Depending on your jurisdiction, including under the Virginia Consumer Data Protection Act (VCDPA) and applicable state laws, you may have specific rights regarding your personal information:

  • Right to Access: You may request confirmation of whether we process your personal data and request access to that data.
  • Right to Correction: You may request that we correct inaccuracies in your personal data.
  • Right to Deletion: You may request the deletion of personal data provided by or obtained about you, subject to legal record-retention requirements.
  • Right to Opt-Out: You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact our office using the details below. We will respond in accordance with applicable law.

8. Children’s Privacy

NurtureCare does not knowingly collect personally identifiable information from children under the age of 13. Our website and services are directed toward adults seeking senior home care services or employment opportunities. If you believe a child has provided personal information through our website, please notify us immediately so we can remove the data from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. The updated date at the top of this page indicates when the latest revisions took effect. We encourage visitors to review this page periodically.

10. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please reach out to us:

NurtureCare
3702 Pender Drive, Suite 420A
Fairfax, VA 22030
Phone: (703) 525-5900
Email: info@nurturecare.com
Website: https://nurturecare.com